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Some hosting companies might sell this as a "cloud" server, but don't get caught. VPS servers...
CAN I GET ROOT ACCESS ON MY VPS OR DEDICATED SERVER?Yes. Root access is enabled. For security reasons, we do not enable it by default. You will...
CAN I INSTALL THIRD-PARTY APPLICATIONS OR HOSTING SOFTWARE AS I WANT?Absolutely. Although Kenotronix cannot help you install third-party applications, but you are...
CAN I MIGRATE FROM A MANAGED VPS OR DEDICATED SERVER TO A DEVELOPER ONE?Yes, you are more than welcome to migrate to a DV Developer server. However, we do not currently...
CAN YOU DO THE MIGRATION FOR ME?Yes, our site migration service is available as an add-on to your VPS account. Our migration...
DO YOU OFFER 32 BIT OPERATING SYSTEMS?Only 64-bit operating systems are supported on our VPS. If you really want a 32-bit system, go...
DO YOU OFFER VPS WITH THE MICROSOFT WINDOWS OPERATING SYSTEM?We currently only offer Linux operating systems. At this point you can install Ubuntu, Debian,...
DOES A VPS DEVELOPER INCLUDE A FIREWALL?Yes, a Developer VPS server offers a firewall that you can configure through the command line...
DOES BANDWIDTH BETWEEN SERVERS OR VPS HOSTED AT KENOTRONIX COST ANYTHING?There are no bandwidth costs for data transferred between servers or VPSs hosted at Kenotronix,...
HOW IS VPS SERVICE DIFFERENT FROM A PHYSICAL SERVER?A VPS offers performance similar to that of a dedicated server, plus additional functionality...
HOW LONG DOES A MIGRATION TAKE?Hard to tell due to the number of factors involved. Each case is different
HOW MANY IP ADDRESSES ARE INCLUDED WITH MY VPS DEVELOPER?Your VPS developer is provisioned with 1 IP address. However, you can purchase up to 15...
HOW VPS LEVELS 1-8 DIFFERE FROM DEDICATED SERVER?Our Dedicated Servers are configured exactly like VPS 1-8 except that each Dedicated Server hosts...
I CANNOT DECIDE BETWEEN A VPS SERVER AND A DEDICATED SERVER. SOMEONE CAN HELP ME? PLEASE!Our team can explain the differences to you and help you choose the solution that best suits your...
RESOURCESI NEED MORE BANDWIDTH If you exceed your transfer limits, additional bandwidth usage will be...
SUPPORTWHAT DOES SERVER ASSISTANCE COVER? Every Kenotronix customer has access to 24/7 support. You can...
WHAT ARE THE ADVANTAGES OF VIRTUALIZATION?Virtualization allows: Faster assistance and increased diagnostic capacity by our technicians....
WHAT ARE THE LINUX OPERATING SYSTEM CHOICES FOR A VPS DEVELOPER?With a VPS developer, you have the choice of a Linux operating system - Ubuntu, Debian, or CentOS...
WHAT IF I BREAK MY SERVER AND CANNOT ACCESS IT?If you used the Snapshot add-on, you can restore from a Snapshot backup. Additionally, you can...
WHAT IS INCLUDED IN VPS SUPPORT?Every Kenotronix customer has access to 24 hour support. You can reach us by chat, phone or...
WHAT IS THE DIFFERENCE BETWEEN A VPS SERVER AND A SHARED HOSTING?On a VPS server, the resources are isolated from everyone else on the server. This design ensures...
WHAT IS VIRTUALIZATION?Virtualization technology allows the resources of a single physical server to be efficiently...
WHERE ARE YOUR VPS SERVERS LOCATED?Currently all of our developer, Managed and agency VPS servers are installed in our Quebec data...
WHICH VPS PRODUCT IS MORE SUITABLE FOR ME: MANAGED OR DEVELOPER?Managed Panel management Select a Managed VPS if you are looking for an out of the box VPS...
