WHAT DOES SERVER ASSISTANCE COVER?
Every Kenotronix customer has access to 24/7 support. You can reach us by chat, phone or via a support ticket.
OUR PROMISE:
- Friendly and helpful support experience every time.
- Quick responses to chats, support requests and calls.
- Many self-help resources such as our knowledge base
- Timely and informative updates on maintenance, system incidents and any occasional downtime
- Listening and serious attention to all your comments, whether good or bad
Please see our support of statement for a full description of what is covered by our support department.
HOW CAN I GET HELP?
Once you're a customer, you can open support tickets quickly and easily through moncompte. Our support team is constantly responding to support requests. If you are not yet a customer or you cannot access moncompte dashboard? We also accept support requests by email, chat and phone. You can also find a lot of useful information in our knowledge base.
