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CAN A VPS SERVER BE CONSIDERED A “CLOUD SERVER”?

Some hosting companies might sell this as a "cloud" server, but don't get caught. VPS servers...
CAN I ADD MORE RAM MEMORY?

Our dedicated servers are sold completely filled with memory. If you need more resources, you can...
CAN I CHOOSE A CONTROL PANEL AND CHANGE IT LATER?

Unfortunately no. After an Administered VPS is provisioned with Plesk, a VPS service cannot be...
CAN I GET ROOT ACCESS ON MY VPS OR DEDICATED SERVER?

Yes. Root access is enabled. For security reasons, we do not enable it by default. You will...
CAN I INSTALL THIRD-PARTY APPLICATIONS OR HOSTING SOFTWARE AS I WANT?

Absolutely. Although Kenotronix cannot help you install third-party applications, but you are...
CAN I MIGRATE FROM A MANAGED VPS OR DEDICATED SERVER TO A DEVELOPER ONE?

Yes, you are more than welcome to migrate to a DV Developer server. However, we do not currently...
DO YOU OFFER 32 BIT OPERATING SYSTEMS?

Only 64-bit operating systems are supported on our VPS. If you really want a 32-bit system, go...
DO YOU OFFER VPS WITH THE MICROSOFT WINDOWS OPERATING SYSTEM?

We currently only offer Linux operating systems. At this point you can install Ubuntu, Debian,...
DO YOU PROVIDE AUTOMATED MIGRATION BETWEEN VPS AND A DEDICATED SERVER?

f you are currently on a Kenotronix VPS server (managed or developer), you can easily switch to a...
DOES BANDWIDTH BETWEEN SERVERS OR VPS HOSTED AT KENOTRONIX COST ANYTHING?

There are no bandwidth costs for data transferred between servers or VPSs hosted at Kenotronix,...
HOW IS VPS SERVICE DIFFERENT FROM A PHYSICAL SERVER?

A VPS offers performance similar to that of a dedicated server, plus additional functionality...
HOW VPS LEVELS 1-8 DIFFERE FROM DEDICATED SERVER?

Our Dedicated Servers are configured exactly like VPS 1-8 except that each Dedicated Server hosts...
I CANNOT DECIDE BETWEEN A VPS SERVER AND A DEDICATED SERVER. SOMEONE CAN HELP ME? PLEASE!

Our team can explain the differences to you and help you choose the solution that best suits your...
IS IT POSSIBLE TO GET VPS SERVICE WITHOUT LAMP STACK OR CONTROL PANEL PRE-INSTALLED?

Yes, that would be our VPS Developer plan. This gives you the added flexibility of choosing an...
IS THERE A MONEY BACK GUARANTEE WITH A DEDICATED SERVER?

Kenotronix provides customers with a 7 day money back guarantee on any dedicated server.
RESOURCES - MEMORY, DISKS, BANDWIDTH

I NEED MORE BANDWIDTH If you exceed your transfer limits, additional bandwidth usage will be...
SUPPORT

WHAT DOES SERVER ASSISTANCE COVER? Every Kenotronix customer has access to 24/7 support. You can...
THERE ARE TWO TYPES OF DEDICATED SERVERS, ADMINISTERED OR DEVELOPER. WHAT IS THE BEST FOR ME?

Both are single-client server services hosted on identical, powerful, reliable, and...
WHAT ARE THE ADVANTAGES OF VIRTUALIZATION?

Virtualization allows: Faster assistance and increased diagnostic capacity by our technicians....
WHAT HARDWARE DO YOU USE FOR THE SERVERS?

There is no compromise at Kenotronix. All of our dedicated services are powered by DELL PowerEdge...
WHAT IS VIRTUALIZATION?

Virtualization technology allows the resources of a single physical server to be efficiently...
WHAT NAMESERVERS DO YOU OFFER? CAN I SELECT PRIVATE NAMESERVERS?

Your server operates by default as an authoritative DNS server, depending on the domains defined...
WHERE ARE YOUR DEDICATED SERVERS LOCATED?

WHERE ARE YOUR DEDICATED SERVERS LOCATED? All our dedicated servers are currently installed in...
WHICH CONTROL PANEL IS INSTALLED ON A MANAGED VPS OR A MANAGED DEDICATED SERVER?

Your VPS or Managed Dedicated Server comes with the Plesk control panel. This provided an...
WHO IS RESPONSIBLE FOR HANDLING THE HARDWARE COMPONENTS IN THE EVENT OF FAILURE?

Kenotronix will monitor and maintain all aspects of the server hardware. In the event of a...